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Rethink Data Center Operations

Mission Critical Information Management (MCIM) brings the power of CMMS, EAM, and more into a single, connected source of truth for enterprise and co-location data centers.

MCIM in action

MCIM is trusted by

8 out of 10

of the world's top global banks

3 out of 4

of the world's top co-location and hyperscale providers

In 94 countries across all 7 continents

Clean Data Transforms Business

MCIM is FAST

CONNECTED

MCIM is designed for speed and accuracy with asset management connected to each module for complete lifecycle visibility.

MCIM is SECURE

SECURE

Built on top of the force.com platform, MCIM leverages the power and security used by thousands of institutions worldwide. MCIM implements custom solutions for our clients to meet their security needs.

MCIM is EASY

EASY

MCIM provides valuable insights to your organization from technician to CEO. Balancing usability and sophistication, the platform not only captures clean data but makes sense of it and capitalizes on it.

MCIM is a total operating platform for your business.

Combine the capabilities of CMMS, EAM, digital operations, incidents, rounds, risks and assessments, capital planning, and more to create a true single-pane-of-glass operating system for data centers and other global critical facilities.

Unlock Stranded Value

Get to Know Us

Explore how folding EAM, CMMS, and more into a single pane of glass maximizes insight for your data center operations

The MCIM Way vs traditional systems

MCIM

EAM

CMMS

DCIM

ITSM

Enterprise Asset Management

Computerized Maintenance Management System

Data Center Infrastructure Management

IT Service Management

Facility Work Orders and Spare Parts

MCIM does Facility Work Orders and Spare Parts
EAM doesn't
CMMS can
DCIM doesn't
ITSM can't

Configurable Workflow and Approval Engine

MCIMdos Configurable Workflow and Approval Engine
EAM doesn't
CMMS limited
DCIM limited
ITSM limited

MEPF Equipment Lifecycle Management

MCIM does MEPF Equipment Lifecycle Management
EAM can
CMMS can't
DCIM can
ITSM can't

Audit Compliance Tracking

MCIM does Audit Compliance Tracking
EAM can
CMMS limited
DCIM can't
ITSM can't

Equipment Performance Monitoring

MCIM does Equipment Performance Monitoring
EAM limited
CMMS can't
DCIM can
ITSM can't

Equipment Dependency Mapping

MCIM does Equipment Dependency Mapping
EAM doesn't
CMMS can't
DCIM limited
ITSM can

Incidents with MEPF Equipment Failure Modes

MCIM does Incidents with MEPF Equipment Failure Modes
EAM doesn't
CMMS can't
DCIM limited
ITSM can't

MEPF Change Control / Work Permitting

MCIM does MEPF Change Control / Work Permitting
EAM doesn't
CMMS can't
DCIM can't
ITSM limited

Digital Standard Operating Procedures (SOPs), Management Oriented Processes (MOPs), Switching Tags

MCIM does Digital Standard Operating Procedures (SOPs), Management Oriented Processes (MOPs), Switching Tags
EAM doesn't
CMMS can't
DCIM can't
ITSM can't

Digital Rounds and Inspections

MCIM does Digital Rounds and Inspections
EAM doesn't
CMMS can't
DCIM can't
ITSM can't

Native Data Visualization with AI

MCIM does Native Data Visualization with AI
EAM doesn't
CMMS can't
DCIM can't
ITSM can't

Onboard Industry and Peer Benchmarking

MCIM does Onboard Industry and Peer Benchmarking
EAM doesn't
CMMS can't
DCIM can't
ITSM can't
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Our Customers Say...

Testimonials

MCIM is
Forward Thinking

“A forward thinking company, they consistently collaborate on the latest and greatest options for making our information work for us.” 

—  Missylyn Crowell, Senior Data Analyst, CBRE Critical Facilities

MCIM is
Innovative

“MCIM was hired to support an existing team, and very quickly proved to be a leader. They created innovation and enhanced productivity.”

—  Cathy Hice, Account Director Fortune 30 Financial Services Firm

MCIM is
Capable

“The MCIM Team is one of the very best, most knowledgeable, highly skilled teams I have worked with in my career.”

—  Tyler Hofinga, Director Enterprise Accounts, Salesforce.com

REQUEST A DEMO

To schedule a product demo with one of our product consultants, please fill in your contact details

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