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Administrative Coordinator

Job Description

This role is a unique opportunity for a motivated individual looking to learn the technical operations of managing a cloud-based platform called MCIM (Mission Critical Information Management). This role’s responsibilities will include becoming a user of our MCIM product, supporting day to day Operations staff in the administration of MCIM software.

Job Responsibilities

  • Become a proficient user of the MCIM platform.

  • Work with the Operations team to assist staff, managers, and senior management with administrative MCIM case support and tasks.

  • Build and maintain software procedure and training documentation for our customers.

  • Build custom reports and manage user administration across clients.

  • Become a trusted resource and advisor for the Operations team to support administrative case loads to include receiving and forwarding communications to different staff and departments, case management support, file organization, and organizing meetings and meeting schedules for the Operations team.

  • Perform clerical duties, such as answering phone calls, and responding to emails as needed.

  • Ensuring conference rooms and other meeting spaces are prepared prior to use as needed.

  • Other duties as assigned.

Preferred Requirements of Ideal Candidate

  • 0-1 years experience for entry-level position

  • Intermediate level of experience with productivity tools, such as Microsoft Office Suite

  • Familiarity with office equipment, such as printers and phone systems

  • Comfort using business email system, such as Gmail

  • Highly organized and able to create an organized and easy-to-follow system for others

  • Ability to handle multiple tasks and duties simultaneously

  • Independently motivated, with the ability to take on tasks and duties without immediate direction

  • Strong communication skills


  • Competitive Pay

  • Medical, Dental & Vision

  • 401K

  • Paid Time Off

To apply, please email your resume and contact information to

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