What is MCIM?
Mission Critical Information Management (MCIM) is an integrated hub for digitized processes, operational workflow and business intelligence, easy-to-use for facility technicians, yet structured enough to produce actionable insight.
MCIM rethinks and simplifies the traditional enterprise asset management technology ecosystem into a dependable, highly connected operating platform.
See MCIM In Action
Bring the power of DCIM, CMMS, ITSM, EAM, and more all into one single source of truth.
8 of the top 10 global banks choose MCIM
MCIM is...
Enterprise Asset Management
Purpose built for facilities operations, comprehensive and elegantly integrated.
Equipment Standards, Condition and Financials
Document Storage and Management
Full Lifecycle Tracking and Trending
CASE STUDY
Working with MCIM, an operating Tier III data center was able to identify and correct a 65% error rate for critical asset management, producing a clean system of more than 3,700 assets mapped to the data center’s architectural plan drawings.
MCIM is...
Incident And Near Miss Reporting
Powerful Insights, engaging and intuitive, our customers live on this tool.
Structured Asset Detail
Manage Good Save / Near Miss Programs
Failure Tags and Root Cause Analysis
CASE STUDY
Utilizing MCIM’s Enterprise Asset Management and Incident Reporting modules, the client was able to diagnose clusters of high UPS infant mortality and preempt systematic battery failures and downtime.
MCIM is...
Assessments
Respond to assessments and audits with confidence and consistency.
Site and Asset Quality Control
Progress and Condition Tracking
Exception Tracking and ACI Scoring
CASE STUDY
By digitizing their data collection and analysis with MCIM, the company was able to save more than $1 million annually.
MCIM is...
Critical Maintenance
Digitize end-to-end workflows and compliance reporting. Are you up to date? Are you prepared? Are you audit ready?
Standardize SOP / MOP / EOP Library with Version Control
Automate Real-Time Maintenance Compliance
Execute Critical Maintenance Digitally
CASE STUDY
When a client needed a solution to provide actionable insight to inform a tactical approach to preventable incidents caused by human error, MCIM helped, leading to a 32% reduction in preventable human error incidents within three months and a sustained reduction of preventable human error incidents by 84% 18 months after implementing the program.
MCIM is...
Rounds Monitoring
Practical tools that can instantly collect and share data and unlock its power. Can augment with automated feeds from building management systems (BMS), Building Automation Systems (BAS), and DCIM.
User Error Prevention
Anomaly Detection and Automated Response
Real-time and Automated Asset Performance Trending
TESTIMONIALS
THE BEST TOOL I'VE SEEN in the 25 years I've been working in the industry.
- Chief Engineer, Multinational Technology Corporation
JAWS ON THE FLOOR. Not a question in the room about the value of MCIM.
- Manager, Data Center Operations, Fortune 500 Financial Services Company