What is MCIM?
Mission Critical Information Management (MCIM) is a complete Operating System driving digitized processes, operational workflow and business intelligence, easy-to-use for facility technicians, yet structured enough to produce actionable insight.
MCIM rethinks and simplifies the traditional enterprise asset management technology ecosystem into a dependable, highly connected operating system.
Bring the power of DCIM, CMMS, ITSM, EAM, and more all into one single source of truth.
The MCIM Way vs traditional systems
Enterprise Asset Management
Computerized Maintenance Management System
Data Center Infrastructure Management
IT Service Management
Facility Work Orders and Spare Parts
Configurable Workflow and Approval Engine
MEPF Equipment Lifecycle Management
Audit Compliance Tracking
Equipment Performance Monitoring
Equipment Dependency Mapping
Incidents with MEPF Equipment Failure Modes
MEPF Change Control / Work Permitting
Digital Standard Operating Procedures (SOPs), Management Oriented Processes (MOPs), Switching Tags
Digital Rounds and Inspections
Native Data Visualization with AI
Onboard Industry and Peer Benchmarking
8 of the top 10 global banks choose MCIM
Enterprise Asset Management
Purpose built for facilities operations, comprehensive and elegantly integrated.
Equipment Standards, Condition and Financials
Document Storage and Management
Full Lifecycle Tracking and Trending
Incident And Near Miss Reporting
Powerful Insights, engaging and intuitive, our customers live on this tool.
Structured Asset Detail
Manage Good Save / Near Miss Programs
Failure Tags and Root Cause Analysis
Respond to assessments and audits with confidence and consistency.
Site and Asset Quality Control
Progress and Condition Tracking
Exception Tracking and ACI Scoring
Digitize end-to-end workflows and compliance reporting. Are you up to date? Are you prepared? Are you audit ready?
Standardize SOP / MOP / EOP Library with Version Control
Automate Real-Time Maintenance Compliance
Execute Critical Maintenance Digitally
When a client needed a solution to provide actionable insight to inform a tactical approach to preventable incidents caused by human error, MCIM helped, leading to a 32% reduction in preventable human error incidents within three months and a sustained reduction of preventable human error incidents by 84% 18 months after implementing the program.
Practical tools that can instantly collect and share data and unlock its power. Can augment with automated feeds from building management systems (BMS), Building Automation Systems (BAS), and DCIM.
User Error Prevention
Anomaly Detection and Automated Response
Real-time and Automated Asset Performance Trending
THE BEST TOOL I'VE SEEN in the 25 years I've been working in the industry.
- Chief Engineer, Multinational Technology Corporation
JAWS ON THE FLOOR. Not a question in the room about the value of MCIM.
- Manager, Data Center Operations, Fortune 500 Financial Services Company