What is MCIM?

Mission Critical Information Management (MCIM) is a complete Operating Platform driving digitized processes, operational workflow and business intelligence, easy-to-use for facility technicians, yet structured enough to produce actionable insight.

MCIM rethinks and simplifies the traditional enterprise asset management technology ecosystem into a dependable, highly connected operating platform.

MCIM tools and features

Bring the power of DCIM, CMMS, ITSM, EAM, and more all into one single source of truth.

The MCIM Way vs traditional systems

MCIM
EAM
CMMS
DCIM
ITSM

Facility Work Orders and Spare Parts

MCIM does Facility Work Orders and Spare Parts
EAM doesn't
CMMS can
DCIM doesn't
ITSM can't

Configurable Workflow and Approval Engine

MCIMdos Configurable Workflow and Approval Engine
EAM doesn't
CMMS limited
DCIM limited
ITSM limited

MEPF Equipment Lifecycle Management

MCIM does MEPF Equipment Lifecycle Management
EAM can
CMMS can't
DCIM can
ITSM can't

Audit Compliance Tracking

MCIM does Audit Compliance Tracking
EAM can
CMMS limited
DCIM can't
ITSM can't

Equipment Performance Monitoring

MCIM does Equipment Performance Monitoring
EAM limited
CMMS can't
DCIM can
ITSM can't

Equipment Dependency Mapping

MCIM does Equipment Dependency Mapping
EAM doesn't
CMMS can't
DCIM limited
ITSM can

Incidents with MEPF Equipment Failure Modes

MCIM does Incidents with MEPF Equipment Failure Modes
EAM doesn't
CMMS can't
DCIM limited
ITSM can't

MEPF Change Control / Work Permitting

MCIM does MEPF Change Control / Work Permitting
EAM doesn't
CMMS can't
DCIM can't
ITSM limited

Digital Standard Operating Procedures (SOPs), Management Oriented Processes (MOPs), Switching Tags

MCIM does Digital Standard Operating Procedures (SOPs), Management Oriented Processes (MOPs), Switching Tags
EAM doesn't
CMMS can't
DCIM can't
ITSM can't

Digital Rounds and Inspections

MCIM does Digital Rounds and Inspections
EAM doesn't
CMMS can't
DCIM can't
ITSM can't

Native Data Visualization with AI

MCIM does Native Data Visualization with AI
EAM doesn't
CMMS can't
DCIM can't
ITSM can't

Onboard Industry and Peer Benchmarking

MCIM does Onboard Industry and Peer Benchmarking
EAM doesn't
CMMS can't
DCIM can't
ITSM can't

8 of the top 10 global banks choose MCIM

MCIM is...

Enterprise Asset Management

Purpose built for facilities operations, comprehensive and elegantly integrated.

Equipment Standards, Condition and Financials

Equipment Standards, Condition and Financials

Document Storage and Management

Document Storage and Management

Full Lifecycle Tracking and Trending

Full Lifecycle Tracking and Trending

 
Server Stack representing Case Study identifying and correcting a 65% error rate

CASE STUDY

Working with MCIM, an operating Tier III data center was able to identify and correct a 65% error rate for critical asset management, producing a clean system of more than 3,700 assets mapped to the data center’s architectural plan drawings.

MCIM is...

Incident And Near Miss Reporting

Powerful Insights, engaging and intuitive, our customers live on this tool.

Structured Asset Detail

Manage Good Save / Near Miss Programs

Manage Good Save / Near Miss Programs

Failure Tags and Root Cause Analysis

Failure Tags and Root Cause Analysis

 

CASE STUDY

Utilizing MCIM’s Enterprise Asset Management and Incident Reporting modules, the client was able to diagnose clusters of high UPS infant mortality and preempt systematic battery failures and downtime.

Data Center Energy Storage System

MCIM is...

Assessments

Respond to assessments and audits with confidence and consistency.

Site and Asset Quality Control

Progress and Condition Tracking

Exception Tracking and ACI Scoring

 
Data Center Rounds

CASE STUDY

By digitizing their data collection and analysis with MCIM, the company was able to save more than $1 million annually.

MCIM is...

Critical Maintenance

Digitize end-to-end workflows and compliance reporting. Are you up to date? Are you prepared? Are you audit ready?

Standardize SOP / MOP / EOP Library with Version Control

Automate Real-Time Maintenance Compliance

Execute Critical Maintenance Digitally

 

CASE STUDY

When a client needed a solution to provide actionable insight to inform a tactical approach to preventable incidents caused by human error, MCIM helped, leading to a 32% reduction in preventable human error incidents within three months and a sustained reduction of preventable human error incidents by 84% 18 months after implementing the program.

rounds managing critical assets

MCIM is...

Rounds Monitoring

Practical tools that can instantly collect and share data and unlock its power. Can augment with automated feeds from building management systems (BMS), Building Automation Systems (BAS), and DCIM.

User Error Prevention

Anomaly Detection and Automated Response

Real-time and Automated Asset Performance Trending

 

TESTIMONIALS

 THE BEST TOOL I'VE SEEN  in the 25 years I've been working in the industry.

- Chief Engineer, Multinational Technology Corporation

 JAWS ON THE FLOOR.  Not a question in the room about the value of MCIM.

- Manager, Data Center Operations, Fortune 500 Financial Services Company