CASE STUDY
Using MCIM to identify and preempt systemic battery failures
The Challenge
A client was facing UPS battery failures at an unusual rate. The client’s efforts to identify the problem were stymied by poor data collection and a portfolio size of more than 400 battery strings.
The Solution
MCIM (Mission Critical Information Management) by Fulcrum Collaborations identified the client’s data gaps, formulating and running a program for the client and its providers to efficiently and accurately update records. By seamlessly integrating data, MCIM empowered the client to locate and identify the problems.
The Results
Utilizing MCIM’s Enterprise Asset Management and Incident Reporting modules, the client was able to diagnose clusters of high UPS infant mortality that revealed:
Suppliers selling older batteries held in storage
Installation errors of terminal under-torqueing due to cabinet design
Utilizing MCIM’s Enterprise Asset Management and Incident Reporting modules, the client was able to diagnose clusters of high UPS infant mortality that revealed:
Make battery supplier decisions informed by field reliability
Revise their commissioning policy and develop manufacturer specific installation notes
Inform forecasting for capital planning budgets
"The tool you have here is ABSOLUTELY AMAZING. I don't know that I've ever quite seen anything that is so malleable in terms of a software platform."
- EVP Operations,
Fortune 10 Bank
MCIM by Fulcrum Collaborations is trusted by 3 of the top 4 colos/hyperscalers, 8 of the top 10 global banks, as well as clients in cloud, technology, manufacturing, telecom, media, sports, and healthcare sectors.
Covering 30,000+ facilities, over 350 MM SQFT, across all 7 continents.