What is MCIM?

Mission Critical Information Management (MCIM) is an integrated hub for digitized processes, operational workflow and business intelligence, easy-to-use for facility technicians, yet structured enough to produce actionable insight.


We obsess about clean data.  MCIM is deployed globally via the cloud infrastructure, availing world-class security and API’s -- unlocking stranded value in your business critical processes & systems.  

Bring the power of DCIM, CMMS, ITSM, EAM, and more all into one single source of truth.

The MCIM Way vs Traditional Systems

MCIM is...

Enterprise Asset Management

Purpose built for facilities operations, comprehensive and elegantly integrated.

Equipment Standards, Condition and Financials

Equipment Standards, Condition and Financials

Document Storage and Management

Document Storage and Management

Full Lifecycle Tracking and Trending

Full Lifecycle Tracking and Trending


MCIM is...

Incident And Near Miss Reporting

Powerful Insights, engaging and intuitive, our customers live on this tool.

Structured Asset Detail

Manage Good Save / Near Miss Programs

Manage Good Save / Near Miss Programs

Failure Tags and Root Cause Analysis

Failure Tags and Root Cause Analysis


MCIM is...


Respond to assessments and audits with confidence and consistency.

Site and Asset Quality Control

Progress and Condition Tracking

Exception Tracking and ACI Scoring


MCIM is...

Critical Maintenance

Digitize end-to-end workflows and compliance reporting. Are you up to date? Are you prepared? Are you audit ready?

Standardize SOP / MOP / EOP Library with Version Control

Automate Real-Time Maintenance Compliance

Execute Critical Maintenance Digitally


MCIM is...

Rounds Monitoring

Practical tools that can instantly collect and share data and unlock its power. Can augment with automated feeds from building management systems (BMS), Building Automation Systems (BAS), and DCIM.

User Error Prevention

Anomaly Detection and Automated Response

Real-time and Automated Asset Performance Trending


See why 3 of the top 4 colos/hyperscalers and 8 out of the top 10 global banks trust MCIM for their facilities management.

  • Manage all assets in real time

  • Immediately capture and socialize risks

  • Automate work order generation

  • Track performance against industry benchmarks

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 THE BEST TOOL I'VE SEEN  in the 25 years I've been working in the industry.

- Chief Engineer, Multinational Technology Corporation

 JAWS ON THE FLOOR.  Not a question in the room about the value of MCIM.

- Manager, Data Center Operations, Fortune 500 Financial Services Company